Technical notes, frequently asked questions and a variety of useful information for debugging and problem resolution are available here through Online Help for PageMate.

Technical support for Systemetrics software products is provided on an annual subscription basis. Subscription support provides software updates and bug fixes, together with telephone and electronic support. If you have subscribed for technical support, you are welcome to call us at (1) 617-868-8308 with any product questions or problems, or submit a description of your question or problem via e-mail to support@pagemate.com. If you would like to subscribe for technical support, please see Subscription Support Services.

To assist with resolution of operational problems, all Systemetrics' software products provide a capability to generate detailed log files during operation. If you are having a problem that is repeatable, we will usually ask you to generate and submit log files that trace program operation when the problem occurs. If you are unfamiliar with procedures for generating and submitting log files, please see PageMate Debug Logging.